Seeking an Account Director, Medical Affairs to join a global medical communications agency. The ideal person will have managed large-scale accounts and have expertise in various deliverables, they draw on a wide range of knowledge to ensure that clients receive top-quality service. You will oversee projects and finances, drive growth, and be a trusted point of contact for clients, providing strategic guidance and support on a day-to-day basis. This is a remote role, requiring the person to be East Coast based and willingness to travel.

JOB REQUIREMENTS:

• Build and maintain strong, trusted relationships with clients, becoming their main point of contact to ensure satisfaction.
• Demonstrate a deep understanding of the client’s business, therapeutic areas, and scientific needs.
• Provide on-site support when necessary.
• Lead client strategy, manage projects, and help address any business challenges.
• Guide the internal team to execute projects successfully and anticipate any potential problems.
• Leverage client relationships to secure ongoing business and ensure satisfaction.
• Collaborate with the scientific lead to develop and implement client strategies, such as brand, medical, or publication plans.
• Understand the competitive landscape and industry trends.
• Work closely with senior leadership to ensure comprehensive strategic, creative, and digital planning for clients.
• Lead and oversee projects, guiding the team as needed and ensuring tasks are assigned appropriately.
• Maintain a strong understanding of internal processes, workflows, and resourcing needs.
• Provide strategic guidance to ensure smooth project execution and prevent any issues.
• Review and approve content, collaborating with the scientific lead.
• Manage financial planning, forecasting, WIP (work in progress) reporting, and timely invoicing.
• Work with senior leadership to ensure accounts are adequately resourced.
• Deliver projects within agreed budgets and timelines while maintaining transparency with clients about financial health, including scope changes or out-of-scope work.
• Build strong relationships with the finance team, ensuring accurate and timely information.
• Ensure team members complete their timesheets promptly.
• Drive organic growth within existing accounts and identify opportunities for the broader team.
• Assist senior team members with new business pitches, including attending face-to-face presentations.
• Lead proposals for smaller pitches and client growth initiatives
• Mentor junior staff, providing coaching to support their development.
• Direct and oversee the work of junior colleagues, ensuring quality standards are met.
• Develop mid-level staff by promoting best practices and continuous improvement.

Required Qualifications:

• 5 + years in a Medical Communications agency setting
• A Bachelor’s degree in a relevant scientific field (e.g., science, pharmacology, or medicine) is preferred.
• Proven experience in client-facing roles, managing projects in a fast-paced agency environment.
• Expertise across a range of therapeutic areas and project types.
• Strong project management skills, with comfort managing financials, budgets, and forecasting.
• People-focused approach with experience in team management and cross-functional collaboration with scientific and creative teams.
• High level of scientific knowledge