Product Trainer / Adoption specialist

Posted 26 September 2024
LocationIrvine
Job type Permanent
Reference204441

Job description

The Company and Role:

 

My Client is a mid-sized scaled up organization who are leaders of creating medical devices for spinal surgery.

 

The Clinical Education Manager (Medical devices) would be travelling across a territory in the US representing/training/educating surgeons on how to use the med device products for optimal results in spine based surgery.

 

 

Summary

  1. Support/Optimize the adoption of the products by surgeons, hospitals, and ambulatory surgery centres through education and training.
  2. Coordinate and lead training labs and workshops; support surgeons during evaluations and first cases with a variety of products; provide clinical and product training to sales managers and distributor sales teams.

 

Roles & Responsibilities:

  1. Coordinate the setup and logistics for training workshops and deliver high quality training experiences for target surgeons, operating room staff and potential customers.
  2. Provide case coverage for surgeons conducting evaluations and first cases with techniques and products as they move to becoming consistent users and customers.
  3. Deliver training programs on the remove and products to distributor sales representatives as necessary to optimize field sales efforts.
  4. Sustain a high level of communication with the sales team to ensure timely, high-quality education and training on techniques and products for surgeons and health care providers.
  5. Prepare, analyze and report monthly education and training activities in support of the sales team to close new system sales.
  6. Support spine conferences, workshops and other marketing events as scheduled by the headquarters office and management.
  7. Maintain accurate records of all demo/loaner and/or training products and complete frequent and routine inventory reports as requested by management.
  8. Operate effectively within the defined territory and within expense budget.
  9. Gather feedback from HCPs / surgeons to help improve the training campaigns and products.
  10. This role is 100% remote but you are ideally based in Colorado (as this is key area in your territory) and the organization is a mid-sized fast paced scale up organization – you will have to be self-motivated and be able to wear multiple different hats at any given time.

 

Minimum Required Education and Qualifications:

  1. 3+ years clinical training/educating/surgery experience in an Operating Room setting, representing of surgical products/capital equipment/medical devices. (Spinal products would be a bonus!)Bachelor’s degree required, preferably in medical or life sciences
  2. Must possess strong clinical acumen and the ability to build strong relationships with field-based teams – you will have a lot of collaboration with the sales team.
  3. Strong interpersonal skills and understanding of surgical procedures and clinical needs.
  4. Being a point of contact for users and surgeons by handling and resolve employee and/or customer issues in a timely and professional manner.
  5. Ability to establish priorities, work independently, and proceed with objectives with minimal direct supervision.
  6. Be able to travel 50% - 80% per week with potential overnight travel.
  7. This role is 100% remote but you are ideally based in Colorado (as this is key area in your territory) and the organization is a mid sized fast paced scale up organization – you will have to be self-motivated and be able to wear multiple different hats at any given time.

 

Why Choose this company:

Competitive salary: $100,000 - $120,000 + Bonus (Bonus max potential - $180,000)

Medical/Dental/Vision Health Plans

401(k) Retirement plus Company Match

Vacation/Sick Leave/Personal Floater Day/Company Paid Holidays

Voluntary Flexible Spending Account

Voluntary Short-term and Long-Term Disability Plans